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Terms of Service

Last updated: August 2026

These terms cover the use of expressautoglassnow.com and the auto glass work carried out by Express Auto Glass Now in South Carolina. By using this site or booking work with us, you agree to them.

What we do

Express Auto Glass Now is a mobile auto glass company. We replace windshields, repair windshield chips and cracks, and replace side glass, door glass, quarter glass, vent glass and back glass. All work is carried out at your location. We do not operate a walk-in shop.

Scheduling and access

For us to complete a job at your location we need safe, legal access to the vehicle and enough room to work around it. Please make sure the vehicle is accessible at the agreed time and that we can reach the glass being worked on.

Auto glass work depends on conditions. Rain, standing water or unsafe surroundings can mean a job has to be moved to another time or another spot. We will tell you as early as we can if that happens.

Quotes and pricing

Any price we give before we see the vehicle is based on the information you provide — year, make, model, which glass is damaged and any features built into it. If the vehicle turns out to need different glass or additional work, we will tell you before we carry on and confirm the price with you.

Insurance claims

We check your insurance coverage before work is scheduled and we can bill a covered claim where your carrier allows it. The final decision on what a policy covers rests with your insurance company, not with us. We tell you what we find when we verify, but we cannot guarantee an outcome.

South Carolina drivers with comprehensive coverage generally have windshield work covered with no deductible. That waiver applies to windshield work specifically. Side glass and back glass claims are usually subject to your policy deductible. Coverage varies by policy, which is why we verify before we schedule.

Payment

Where a job is not covered by insurance, or where a deductible or balance applies, payment is due as agreed at the time of booking.

Vehicle condition

Older vehicles, previous repairs, rust and corroded or damaged trim can affect a glass replacement. Where we see a pre-existing issue that could affect the job or the fit of the new glass, we will point it out before we start. We are not responsible for pre-existing damage or for wear that comes to light in the course of the work.

Cancellations

If you need to change or cancel an appointment, call or text (843) 694-8532 as early as you can. Glass is ordered per vehicle, so late cancellations may involve a charge, which we will tell you about at the time.

Limitation of liability

To the fullest extent permitted by South Carolina law, Express Auto Glass Now is not liable for indirect, incidental or consequential losses arising out of the work or the use of this website, including loss of use of a vehicle or loss of income.

Website content

The content, images and branding on this site belong to Express Auto Glass Now and may not be copied or reused without permission. Information on the site is provided for general guidance and does not replace an inspection of your vehicle.

Governing law

These terms are governed by the laws of the State of South Carolina.

Changes to these terms

We may update these terms from time to time. The date at the top of the page shows when they last changed.

Contact us

Questions about these terms? Call or text (843) 694-8532 , Monday through Saturday, 9 to 5, or use our contact page.